Overview
This FAQ covers the most common Smart SIM registration and activation issues: OTP not received, upload errors, and pending status.
Selfie rejected: retake in good lighting with your full face visible.
Step‑by‑step
If the OTP does not arrive, check signal and message storage, and request a new OTP after a short wait.
OTP keeps failing: ensure the number is correct and try again after a few minutes.
smartnewsim.com
Related guides
If photo upload fails, use clear images, avoid glare, and keep file sizes reasonable.
Smart New SIM
Related guides
If the OTP does not arrive, check signal and message storage, and request a new OTP after a short wait.
OTP keeps failing: ensure the number is correct and try again after a few minutes.
Smart SIM Registration & Activation FAQ – Errors, OTP, Selfie, ID
Tips
This FAQ covers the most common Smart SIM registration and activation issues: OTP not received, upload errors, and pending status.
Selfie rejected: retake in good lighting with your full face visible.
Smart SIM Registration & Activation FAQ – Errors, OTP, Selfie, ID
Common issues
For repeated portal errors, try a different browser or device, and ensure your connection is stable.
Selfie rejected: retake in good lighting with your full face visible.
smartnewsim.com
Common issues
If the OTP does not arrive, check signal and message storage, and request a new OTP after a short wait.
OTP keeps failing: ensure the number is correct and try again after a few minutes.
Smart SIM Registration & Activation FAQ – Errors, OTP, Selfie, ID
If photo upload fails, use clear images, avoid glare, and keep file sizes reasonable.
